Shipping policy
SHIPPING POLICY
ORDER PROCESSING
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking details.
During high-demand periods, processing times may be slightly extended.
SHIPPING TIMES
We offer worldwide shipping.
Estimated delivery times:
- United States: 5–10 business days
- Europe: 5–10 business days
- Canada: 6–12 business days
- Australia: 6–12 business days
- Rest of the World: 7–15 business days
Please note: Shipping times are estimates and may vary due to customs, carrier delays, or high demand.
SHIPPING COSTS
We offer free worldwide shipping on all orders.
ORDER TRACKING
Once your order has been shipped, you will receive an email with your tracking number. You can track your order at any time using the provided link.
If you have not received your tracking details within 5 business days, please contact us at:
CUSTOMS, DUTIES & TAXES
Enzo Cavelli is not responsible for any customs duties or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
DELAYS
While we do our best to ensure timely delivery, delays may occur due to:
- Customs processing
- Weather conditions
- Carrier issues
We appreciate your patience and understanding.
INCORRECT ADDRESS
Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
LOST OR STOLEN PACKAGES
Enzo Cavelli is not responsible for lost or stolen packages marked as delivered. If this occurs, please contact the shipping carrier directly.
CONTACT US
If you have any questions about your order or shipping, feel free to contact us: